Help and guidance for using Somana
Somana is a mental wellness companion that helps you build a daily practice through meditation, breathwork, journaling, and mood tracking.
Choose from quiet meditation with a timer, guided breathing exercises, or music-based sessions. Set your preferred duration and soundscape.
Follow a guided breathing pattern. On supported devices, haptic feedback can help you follow the rhythm.
Write or record a voice journal. Journal text and audio stay on your device and are not uploaded. The app may send journal-related metadata, such as an entry date, mood selection or an entry-made flag, to your account.
Log how you are feeling each day. Over time, the colour-coded calendar shows your patterns and trends.
Complete PHQ-9, GAD-7 or WHO-5 questionnaires and review your scores over time. Scores are not a diagnosis and do not replace professional advice.
On the login screen, tap "Forgot password?" and enter your email address. You will receive a link to reset your password.
Make sure you are using the same email address you registered with. If you continue to have problems, contact us using the details below.
On supported devices, you can enable Face ID or fingerprint login from Settings for quicker access.
You can delete your account from account settings. Account-linked data is removed through the deletion process, subject to any records that must be retained by law. Local journal text and voice recordings are not removed from your device by account deletion; delete them separately or clear the app/browser data.
Journal text and voice recordings are stored on your device and are not uploaded. The app can send journal-related metadata (for example, a date, mood selection or entry-made flag). Mood check-ins, assessment responses and scores, activity records, and account information are stored on our servers and are not anonymous.
Your email and account data, mood check-ins (including any note you submit), assessment responses and scores, meditation/activity records, and limited journal metadata. Not your journal text or voice recordings.
Server-stored account information and wellness records can be accessed after you sign in on a new device. Local journal text and voice recordings do not automatically transfer with your account; make your own backup if needed.
Read our complete Privacy Policy for full details on how we handle your data, including your rights under GDPR.
You can link a healthcare professional so they can access certain account wellness information in the provider dashboard. Linking does not share your local journal text or voice recordings.
Your healthcare provider creates a linking code within their Somana dashboard. You enter this code in Settings to establish the connection. You can unlink at any time; this stops future dashboard access through that link but does not erase information already viewed or separately recorded by the provider.
Depending on the feature and link permissions, a provider may see mood and activity records, assessment results, alerts, and session-preparation information you submit. They cannot see your local journal text or voice recordings. Do not put private journal content in session preparation or other server-based features unless you intend to submit it.
Yes. You can disconnect through Settings. Unlinking stops future dashboard access through that link, but it may not remove information the provider already viewed or recorded separately.
No. Somana is a wellness app, not a substitute for professional care. It is not intended to provide medical advice, diagnosis, or treatment.
Somana offers both free and premium subscription options. Core wellness tools are available to all users.
Many account features require an internet connection. Journal text and voice recordings are stored on your device; online features may be unavailable while offline.
Somana is available through supported app and web versions. Device and browser support can vary; check your app store or try the current web version.
Somana is not a crisis intervention service. If you or someone you know is in immediate danger or experiencing a mental health crisis, please contact emergency services or a crisis helpline immediately.
Browse mental health services and organisations: Find Support
Ireland/EU: 112 or 999 | UK: 999
Samaritans (Ireland/UK): 116 123 (free, 24/7)
Text About It (Ireland): Text HELLO to 50808
Shout (UK): Text SHOUT to 85258
Pieta House (Ireland): 1800 247 247 (free, 24/7)
Aware (Ireland): 1800 80 48 48
CALM (UK): 0800 58 58 58
If you need help with anything not covered above, you can reach us at:
General support: support@somanaapp.com
General enquiries: info@somanaapp.com
We aim to respond to all enquiries within 48 hours.